RETURN POLICY

Exchange

• We allow a one-time exchange per product category to ensure you find the perfect fit and better understand our brand's sizing.
• Exchange Request will be offered within 7 days from the date of delivery. 
• Customer is responsible for sending the product back to us for processing.
• To initiate an exchange, please email us at contact@nattygarb.com , provide all the necessary details.
• No exchange request will be catered for the sale orders. 

Return

• Email us at contact@nattygarb.com including your order number and clear details of the defect.
• For defective items, we will arrange for the product to be picked up by our logistics team. 
• Once we receive the defective item, we will promptly inspect it and provide a resolution.
• No return request will be catered for the sale orders. 

Kindly note: We do not entertain cancellations or offer refunds for orders placed on our website.