RETURN POLICY

Exchange

• We allow a one-time exchange per product category to ensure you find the perfect fit and better understand our brand's sizing.
• Exchange Request will be offered within 7 days from the date of delivery. 
• Customer is responsible for sending the product back to us for processing.
• To initiate an exchange, please email us at contact@nattygarb.com , provide all the necessary details.
• No exchange request will be catered for the sale orders. 

 

Return

• Email us at contact@nattygarb.com including your order number and clear details of the defect.
• For defective items, we will arrange for the product to be picked up by our logistics team. 
• Once we receive the defective item, we will promptly inspect it and provide a resolution.
• No return request will be catered for the sale orders. 

 

SHORT MONTH SALE 2025 RULES:

• All Sales Are Final Please note that items purchased during the sale are non- refundable, non-returnable, and cannot be exchanged. Please refer to the size guide while placing your orders.
• No Cash on Delivery Cash on delivery is not available for sale orders. All orders must be prepaid
• Discount Exclusions : Existing store credits and coupon codes will not be valid during the sale period
• Customer Assistance : For any inquiries or assistance, please reach out to us via our email (contact@nattygarb.com) for the quickest response.
• Shipping : The team will be devotedly working towards shipping all your orders in batches. Shipping will start from 4th March.
• We won't be able to oblige any Express Shipping requests during the sale period.
• Packaging : Sale orders will be packed differently from our usual Natty Garb Box packaging
• No return request will be catered for the sale orders. 

 

 

Kindly note: We do not entertain cancellations or offer refunds for orders placed on our website.